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For clinics & surgery centers

From “the exam light is out” to documented before the survey.

Every PM time-stamped, every record attached — survey-ready every day, not 300 hours before the visit.

Join the betaSee how it works

Unlimited users · No credit card required

  1. 7:42 AM

    Exam 3 · East wing

    Reported: Exam light flickering

    Anyone can report — no login

  2. 7:43 AM

    Exam light — Exam 3

    HighAssigned · Facilities

  3. 2:06 PM

    Work order closed — logged for inspection

    Verified with photo · 6h 24m to close

    Exam 3 · Service history · Service history

    Light ballast · Today

A day in WiseHQ: at 7:42 AM someone scans a room QR code and reports an issue with no login. At 7:43 AM a work order is created and routed to the right team. At 9:15 AM WiseHQ AI answers a maintenance question, citing the equipment manual. At 10:30 AM preventive maintenance is scheduled. At 2:06 PM the work order is closed with photo verification and the asset's service history is updated. Timestamps are illustrative: 7:42 AM, 7:43 AM, 9:15 AM, 10:30 AM, 2:06 PM.

The outpatient reality

Survey day shouldn't be a scramble

The equipment usually works. The record of the work is what fails a survey — and it lives in binders, inboxes, and your vendors' filing cabinets.

  • The citation is the paperwork, not the equipment. Surveyors rarely write you up for a broken autoclave — they write you up for the PM log you can't produce, unsigned and undated.

  • Survey prep eats weeks. The surveyor's first request is twelve months of maintenance logs, organized. Paper-based facilities report roughly 300 hours assembling them.

  • PM lives in binders that don't talk to each other. Sterilizers, generators, medical gas, HVAC — each with its own required interval and its own binder, completed inconsistently and lost between offices.

  • There is no facilities department. At most clinics, dental groups, and ASCs, “facilities” is an office manager plus vendors — and enterprise healthcare CMMS assumes a staffed engineering team.

65%+
of TJC-surveyed hospitals received Environment-of-Care citations in 2025 — Oxmaint
70%+
of findings are documentation deficiencies, not broken equipment — Oxmaint
~300
hours of survey prep reported by paper-based facilities — Oxmaint

Preventive maintenance

The PM log builds itself as the work happens

Set the required interval once — weekly indicator tests, monthly generator runs, annual medical-gas inspections — and WiseHQ creates a real work order when each one comes due. Completing it writes the time-stamped, attributable record.
  • Clinical and building assets on one schedule — autoclaves next to air handlers
  • Every completion stamped with who, when, and photos
  • Twelve months of history is a filter, not a filing project
app.getwisehq.com
Preventive Maintenance

Autoclave biological indicator test

Weekly

On track

Generator load test

Monthly

Due in 3d

Medical gas outlet inspection

Annual

On track

Due maintenance becomes a real work order — and its completion becomes the record.

Asset service history

Scan the sterilizer. See its documented life.

Every device wears a QR tag. One scan opens its full service history — PMs, repairs, photos, and manuals — so “show me this device's records” is answered standing next to the device, not digging through a binder.
  • QR tags on clinical and building equipment alike
  • Repairs, PMs, and photos in one dated timeline
  • Manuals and service contracts attached to the asset
app.getwisehq.com
Autoclave 2 · Sterile processing
  1. Aug 2Quarterly PM completed — verified with photo
  2. Jul 7Weekly biological indicator test passed
  3. May 4Door gasket replaced

WiseHQ AI

Ask the manual. Get a cited answer.

Upload IFUs, device manuals, and service contracts once. When someone asks what a device actually requires, WiseHQ AI answers from your documents — with the source page attached, not a guess.
  • Reads the IFUs, manuals, and contracts you upload
  • Every answer cites the document and page it came from
  • Works on a phone, standing at the device
app.getwisehq.com
What's the required test interval for this autoclave?

WiseHQ AI

Weekly biological indicator testing, plus quarterly preventive maintenance per the manufacturer.

Midmark M11 manual · p. 27

Work orders

An evidence trail for every correction

When a survey finds a deficiency, every item in your plan of correction becomes a work order — assigned, dated, photographed, and closed. A folder of promises becomes a record of completed work you can produce on a deadline.
  • Corrective work assigned with owners and due dates
  • Photos and notes attached at completion
  • Closed work orders stay on the record, ready to produce
app.getwisehq.com
Work Orders+ New

Replace OR corridor door closer

Routed to Facilities

Closed

Repair med-gas zone alarm light

Routed to Biomed vendor

In progress

Re-mount eyewash station — Lab

Routed to Facilities

Closed

One platform

The rest of the building is covered too

Facility management for the whole clinic — not just the regulated equipment.

Public QR reporting

A QR in every room. Nurses and MAs report a facility issue in seconds — no accounts, no training.

Compliance tracking

A standing picture of inspection status — certificates, checks, and renewals with dates attached.

Floor plans & room QRs

Draw your suite, print QR signs, and give every exam room its own living history.

Inventory & supplies

Counts and low-stock alerts, so filters and gaskets are on the shelf before the PM comes due.

Vendor directory

Your biomed and building vendors with ratings, documents, and service history in one place.

Mobile app & push

Scan, photograph, and close work from a phone — built phone-first for people without desks.

FAQ

Straight answers

What clinic managers and ASC administrators ask us before joining the beta.

Is WiseHQ an enterprise healthcare CMMS?
It's a different animal. Enterprise healthcare CMMS assumes a staffed engineering department, a months-long implementation, and pricing to match. WiseHQ gives you the part most teams actually need — scheduled PM, time-stamped records, and scannable service history — without any of that overhead. It shines at clinics, dental groups, outpatient centers, and ASCs, and if a hospital team wants maintenance records this simple, we'd love to have you: the platform works the same way at any size.
Will this make us compliant with Joint Commission, AAAHC, or CMS?
No software can make you compliant, and we won't claim otherwise. What WiseHQ does is keep the documentation surveyors ask for — time-stamped PM records, service histories, corrective work orders — organized and producible on demand. Meeting your accreditor's standards remains your team's responsibility.
Can clinical staff report issues without accounts?
Yes. Every room and asset can carry a QR code; whoever spots the problem scans it, taps a symptom, and sends — no login, no seat, no training. If you want to limit who can report, optional access codes are built in.
How does pricing work?
One flat monthly price with unlimited users — we never charge per seat, so every nurse, MA, and front-desk person can report, and every vendor's work gets logged. See pricing for the tiers. Beta participants get 20% off for their first 6 months.
How do our existing asset lists and PM schedules get in?
Add assets from a phone with photos as you walk the building, or bring your equipment list and we'll help you load it during beta onboarding. PM intervals are set once per asset and run on their own from there.
How are our documents secured?
Documents live in your organization's private workspace with per-user permissions, encrypted in transit and at rest. One honest boundary: WiseHQ manages your facility — manuals, PMs, work orders — and is not a system for patient records. Don't store PHI in it.
Can we export our data if we leave?
Yes — your data is yours. You can download your documents at any time, and if you ever leave we'll provide a full export of your records. No forfeiture, no deadline.

Be survey-ready every day

Join the beta and get 20% off for your first 6 months. Unlimited users — bring every nurse, MA, and vendor along.

Join the betaSee pricing